Guarantee - Refunds & Returns

90 Day Gurantee


DrVita offers a 90-day money-back guarantee – if you aren't satisfied, we'll make it right. Contact customer service for instructions.

Call 📞: (800) 211-4188 option 2
Text 📱: (503) 300-5048
Email 📧: service@drvita.com

Our Return Policy

  • You are responsible for return shipping fees. The refund amount will be returned to the original form of payment used, approximately 5-7 business days after the return is received by our warehouse.
  • Only one opened product (per SKU) is eligible to return for a refund. Additional items of the same SKU must be in the original factory-sealed container when received.
  • If product is not being returned, we request details as to why you weren't satisfied. We utilize feedback as a means to improve our products and services.
  • DrVita guarantees that you'll have the ability to finish one (1) bottle of each item purchased prior to the printed expiration date. Please refer to exceptions below for clearance items.

Exceptions

Exceptions- Clearance, Fees, Wholesale, Unconsumed Products
Clearance Items: Items on clearance sales may reach best by date prior to the full consumption rate. Shipping Fees: Fees paid to carriers by DrVita to ship and deliver your order to you will not be reimbursed. Wholesale Orders: Reviewed individually on a case-by-case basis. Contact Customer Service for help. Unconsumed Product: We do not issue refunds for product that was not finished prior to expiration.